FAQ
Frequently Asked Questions
Reid Park Rock was renovated through NYCHA’s Permanent Affordability Commitment Together (PACT) program. Below are answers to the questions residents asked most often, along with the documents that explain your rights, your lease and how PACT works. If your question isn’t here, call the management office at (718) 793-0945.
What is PACT?
Through PACT, developments will be included in the federal Rental Assistance Demonstration (RAD) and convert to a more stable, federally funded program called Project-Based Section 8. This allows NYCHA to unlock funding to complete comprehensive repairs, while also ensuring homes remain permanently affordable and residents have the same basic rights as they possess in the public housing program.
What is PACT?
Through PACT, developments will be included in the federal Rental Assistance Demonstration (RAD) and convert to a more stable, federally funded program called Project-Based Section 8. This allows NYCHA to unlock funding to complete comprehensive repairs, while also ensuring homes remain permanently affordable and residents have the same basic rights as they possess in the public housing program.
Rent Café Tutorial Videos
Video #1: Part One: How to Register for Use and Obtaining Your Logon Credentials
Video #2: Part Two: Logging Onto Rent Café for the First Time as a New User and What Information is Required
Video #3: Part Three: Checking Your Balance, Paying Your Rent Online, and Entering / Updating Your Payment Information
Video #4: Part Four: Updating Your User Profile in the System and How to Keep Your Contact Information Always Current
Video #5: Part Five: Submitting and Monitoring Your Work Order Requests